DISPA Account and Data Deletion

Users may request deletion of their DISPA account and associated data by emailing support@dispa.online from the email address registered to their DISPA account.

1. 1Send an email to support@dispa.online.
2. 2Use the subject line: "DISPA Account Deletion Request."
3. 3Include the account holder's full name, registered email address, user role, and company name if applicable.
4. 4DISPA may request reasonable identity verification before processing the request.
5. 5The request will normally be processed within 30 days after verification.

• Account profile and contact information.
• Company, dispatcher, and driver relationships associated exclusively with the account.
• User preferences and application settings.
• Location information associated with active transportation, unless retention is legally required.
• Uploaded documents and user-created operational data that are not required for another authorized business account or legal obligation.

• Billing, transaction, tax, and accounting records for up to 7 years when legally required.
• Records required for fraud prevention, security, disputes, or legal compliance for the period required by law.
• Backup copies for up to 30 additional days before automatic deletion.
• Data belonging to a company workspace may remain under the control of the authorized company owner when legally or operationally required.

Users may request deletion of specific data without deleting their entire account by following the same email procedure and identifying the data they want deleted.